Adult U.S. Passport Renewal Applications Can Now Be Submitted by Mail

Adult U.S. Passport Renewal by Mail Checklist (PDF 126 KB)

The United States Embassy in Namibia now accepts adult (age 18+) U.S. passport renewal applications by mail.  Applications to renew U.S. passports for minors must still be completed in-person at the Embassy in Windhoek.  Adult U.S. passports can still be renewed in-person at the Embassy, if preferred.

You can prepare and send your adult U.S. passport renewal application package at any time.  However, please note that the process may take up to six-weeks from the date we receive your application to when you receive your new passport book in the mail.

To be eligible to renew your passport by mail you must be able to respond “yes” to all statements below regarding your most recent adult U.S. passport:

  • I can submit it with my application.
  • It is not damaged (other than normal wear and tear).
  • I have never reported it lost or stolen.
  • It was issued within the last 15 years.
  • It was issued when I was age 16 or older.
  • It was issued in my current name, or I can provide another document such as an original or certified copy of my marriage certificate or divorce decree that is evidence of my name change.
  • It was not limited to less than the normal 10-year period of validity for an adult passport due to multiple passport thefts or losses, or due to issues with passport damage or mutilation.

Qualifying adult passport renewal applicants must also be able to pay the $130 USD passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or PayPal.  The USD to NAD exchange rate will be determined by your financial institution if you elect to use a non-U.S. dollar denominated account.  We do not accept cash or checks when renewing by mail.

Eligible individuals are encouraged to use our Form Filler tool to electronically complete their DS-82 passport application.  Once completed, please print the application form out single-sided on plain white paper, hand-sign and date it, and courier it along with your most recent U.S. passport, one U.S. passport-sized photo, and your proof of payment from Pay.gov to the United States Embassy in Windhoek.  Please do not fold your application paperwork.

Applicants without Social Security Numbers (SSN) must complete a signed statement that they have never been issued a SSN.

Your completed U.S. passport application package should be couriered to:

Embassy of the United States of America
Attention: U.S. Citizen Services
14 Lossen Street
Ausspannplatz, Windhoek, Namibia

You MUST include a pre-paid NamPost “EasyPack 1” return envelope with your passport application for us to use when returning your new passport to you.  As of September 2023, the cost of an “EasyPack 1” is N$ 65.00 including shipping.  You must clearly and legibly complete all sections of the waybill for your return envelope in advance to reflect shipment from the U.S. Embassy in Windhoek to the Namibian address of your choice.  We will not ship U.S. passports internationally under any circumstances. 

Your previous U.S. passport will be cancelled by punching holes in the biographic page and returned to you with your new U.S. passport.  If your old passport is linked to a valid visa, you can still use the valid visa.  In this case, you must travel with both your new and old passport.  Do not attempt to remove visas from your old passport and place them into your new passport.  Doing so will void the visa.

Please contact NamPost directly with questions about shipping costs, delivery speeds, insurance options, etc.  The United States Embassy in Namibia accepts no responsibility and is not liable for the damage or loss of any U.S. passport by a third-party courier service.

Any questions about the U.S. passport renewal-by-mail application process should be directed to ACSWindhoek@state.gov.

Assistance:
Embassy of the United States of America
14 Lossen Street
Windhoek, Namibia
na.usembassy.gov
ACSWindhoek@state.gov

U.S. Department of State – Consular Affairs
+1 (888)-407-4747 or +1 (202)-501-4444
Namibian Country Specific Information
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