American Citizen Services (ACS), including first time U.S. passport applications and renewals, registrations of birth abroad, and notarial services, are offered every Thursday. Anyone wishing to request one of these services must make an appointment. Walk-ins will not be accepted.
Please email ACSWindhoek@state.gov with any questions. Routine inquiries can also be made by phone between the hours of 14:00-16:00 local time Monday through Thursday at +264 61 295 8500. Note that calls regarding routine consular services received outside of these hours will not be answered.
For deaths, arrests, hospitalizations, or other emergencies involving U.S. citizens, please call +264 61 295 8500 at any time and press 0 to be connected to the Consular Section or our after-hours duty officer.